Frequently Asked Questions

What exactly am I buying? An annual community membership: access to the member area, founders' letters, recognition (your member number and Founders' Ledger entry) and the hospitality benefits of your tier. The full list is on the Membership page.

Is this an investment? No. Membership is a community and service product. It is not an investment, a security or a financial instrument, it grants no ownership and no share of profits, and the badge cannot be sold or traded. See the Membership Terms.

Do I need to understand crypto? No. You sign in with your e-mail address. Where your tier includes a badge, it is created and kept for you automatically — there is nothing to install, manage or understand.

Can I give or sell my membership to someone else? No. Membership, badge and member number are personal and non-transferable.

What happens when the house opens? Members are the first through the doors: early booking windows for eligible tiers, community gatherings, and the physical Founders' Wall for Patron members. We have not yet secured a site for the house, so these benefits are delivered when it opens and we do not promise a date.

Can I get my money back? EU consumers have a 14-day right of withdrawal, and our Refund Policy explains exactly how refunds work — including what happens to your badge and number.

How do I know how things are going? We publish a Transparency Report for members twice a year, and the founders write to members monthly.